PackPro Fulfilment Ltd ("PackPro", "we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website packprofulfilment.co.uk and when you use our fulfilment services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
Information you provide to us directly: We collect information you provide when you fill in forms on our website, contact us by email or telephone, or enter into a service agreement with us. This includes your name, business name, email address, telephone number, and business address.
Information collected automatically: When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with the site.
We use the information we collect to:
We process your personal data on the following legal bases under UK GDPR: performance of a contract (where processing is necessary to fulfil our service obligations to you); legitimate interests (where processing is necessary for our legitimate business interests and does not override your rights); consent (where you have given explicit consent); and legal obligation (where processing is necessary to comply with a legal requirement).
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Customer account data is typically retained for 7 years following the end of a business relationship to comply with tax and financial record-keeping obligations.
Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure of your data (subject to legal retention requirements); restrict processing; data portability; and object to processing. To exercise these rights, contact us at [email protected].
Our website uses cookies to enhance your browsing experience and to analyse how our website is used. You can control cookie settings through your browser settings. Continuing to use our website without changing cookie settings constitutes acceptance of our cookie use.
We may share your information with third-party service providers who assist us in operating our website and delivering our services, including our warehouse management system provider, accounting software, and email marketing platform. These parties are contractually bound to keep your information confidential and to use it only for the purposes for which we disclose it to them.
If you have questions about this Privacy Policy or our privacy practices, please contact us at: PackPro Fulfilment Ltd, [email protected], 01206 645080.
Last updated: January 2025