1. Information We Collect
Welcome to PackPro!
This Privacy Policy outlines how Packpro collects, uses, shares, and protects your personal information. By accessing or using our services, you agree to the terms of this Privacy Policy.
1.1 Personal Information
We may collect personal information, including but not limited to:
1. Contact details (name, email address, phone number)
2. Shipping and billing addresses
3. Payment information
4. Order details and history
5. Customer preferences and communication preferences
1.2 Non-Personal Information
We may also collect non-personal information such as:
1. Log files and analytics data
2. Device information (type, model, operating system)
3. Browsing history on our website
2. How We Use Your Information
2.1 Fulfilment of Services
We use your information to provide logistics and fulfilment services, process orders, and communicate with you about your shipments.
2.2 Communication
We may use your contact information to send transactional emails, updates on your shipments, and marketing communications. You can opt-out of marketing communications at any time.
2.3 Improving Services
We analyse data to improve our services, enhance user experience, and customise our offerings.
3. Information Sharing
3.1 Third-Party Partners
We may share information with third-party partners, including shipping carriers and payment processors, to facilitate the fulfilment of your orders.
3.2 Legal Compliance
We may disclose information to comply with legal obligations, respond to legal requests, and protect our rights or the rights of others.
4. Data Security
We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
5. Your Choices
5.1 Access and Update
You have the right to access and update your personal information. You can do so by logging into your account or contacting us.
5.2 Opt-Out
You can opt-out of receiving marketing communications by following the instructions provided in the communication or contacting us directly.
6. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect or process personal information from children.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically. The date of the last update will be displayed at the top of the policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected] or by using our contact form at packprofulfilment.co.uk/contact
By using Packpro’s services, you agree to the terms of this Privacy Policy. Please review it carefully.
