Finding the right fulfilment partner can completely change how your eCommerce business operates. The best fulfilment companies in the UK do far more than simply store your products and ship orders — they help you deliver faster, manage inventory more effectively, and give you the flexibility to scale without the stress of handling everything yourself.
Choosing the wrong provider, however, can lead to delays, higher costs, and frustrated customers — all of which can slow down your growth. That’s why it’s so important to find a partner that aligns with your business needs and goals.
With so many options available, narrowing them down can feel overwhelming. In this guide, we’ve compared eight of the UK’s leading providers, breaking down what they offer, who they’re best suited for, and the key factors to consider when deciding which fulfilment company is right for you.
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What Is Fulfilment?
Fulfilment is the process of storing, picking, packing, and shipping customer orders — along with managing returns. Many online sellers work with 3PL providers (third-party logistics companies) to handle these tasks, integrating their systems with your online store so orders are processed quickly and efficiently.
Outsourcing fulfilment frees up your time to focus on growth while ensuring a smoother experience for your customers.
Why Fulfilment Matters for eCommerce
In today’s competitive market, fast and accurate delivery is a must. The right fulfilment partner can:
– Improve shipping times and customer satisfaction.
– Provide real-time stock visibility to avoid overselling.
– Reduce delivery costs through courier partnerships.
– Handle returns efficiently, protecting margins and brand reputation.
How to Choose the Best Fulfilment Company
Before we dive into the top providers, here are four key areas to consider when comparing fulfilment companies UK sellers rely on:
1. Service Options & Technology
Look for providers that integrate directly with your platforms — whether you sell on Amazon, eBay, TikTok Shop, or your own website. A good fulfilment partner will give you real-time stock tracking, smooth order processing, and a straightforward dashboard so you always know where things stand.
2. Pricing & Cost Per Order
Fulfilment pricing can vary significantly. Some providers offer all-in-one pricing, while others charge separately for storage, picking, packing, and courier costs. To compare accurately, calculate your total cost per order based on your actual data — order volumes, package weights, and courier usage.
3. Scalability & Multi-Channel Selling
Your fulfilment company should grow with you. Whether you sell on multiple marketplaces or your own website, make sure the provider can handle peak demand and seasonal spikes without delays.
4. Location & Delivery Coverage
Fulfilment centres close to your customer base mean faster deliveries and lower courier costs. For businesses with customers in London or the South East, PackPro’s Colchester 3PL centre give you a location advantage while still maintaining nationwide reach.
Top 8 Best Fulfilment Companies UK
Here’s our breakdown of eight top 3PL providers in the UK, each offering different services and strengths to suit a variety of eCommerce businesses.
1. PackPro eCommerce Fulfilment:
PackPro is a leading 3PL provider in the UK, offering flexible, transparent, and reliable fulfilment solutions for businesses of all sizes. Whether you sell on Amazon, eBay, TikTok Shop, or your own store, PackPro integrates directly with your sales channels to manage storage, picking, packing, and delivery seamlessly.
Why PackPro Stands Out
– Same-day dispatch for orders placed before cut-off times.
– Integrations with all major marketplaces and platforms.
– Full support for Amazon FBA, FBM, and SFP workflows.
– Competitive and transparent pricing structures.
– Free polybags included, with the option to use branded packaging if provided.
– Real-time order tracking and detailed reporting.
– Based in Essex, offering 3PL services in Essex with excellent access to carriers and nationwide coverage.
PackPro is especially strong for businesses selling across multiple channels and scaling quickly. Its location advantage in Essex, paired with fast courier handovers, makes it ideal for brands targeting London and the wider UK.
Best for: Growing brands looking for a fulfilment partner that adapts to your needs, keeps costs predictable, and supports multi-channel selling without added complexity.
2. Amazon FBA
Amazon’s Fulfilment by Amazon (FBA) service offers quick delivery through Amazon’s extensive network. It’s a good option for sellers who focus heavily on Amazon and want the benefit of Prime eligibility.
Key Features:
– Prime shipping access to Amazon customers.
– Wide delivery coverage across the UK and internationally.
– Automated returns and customer support.
However, FBA can come with high storage fees and limited flexibility. Some sellers prefer alternatives like Seller Fulfilled Prime (SFP), which lets you maintain Prime status without sending all your inventory to Amazon.
3. Huboo
Huboo is a UK-based fulfilment company popular among growing eCommerce brands. It integrates with a wide range of platforms, making it simple to connect your store and start processing orders quickly. Huboo is particularly well-known for its “hub” model, where smaller teams manage specific client groups, giving businesses a more personal fulfilment experience.
Key Features:
– Integrates with major sales channels, including Amazon, eBay, Shopify, and TikTok Shop.
– Flexible storage and fulfilment options suitable for different business sizes.
– Transparent pricing and an easy-to-use client dashboard.
4. James & James Fulfilment
James & James is known for its data-driven approach to fulfilment, using its own software to provide detailed insights into inventory and order performance.
Key Features:
– Real-time tracking and reporting tools.
– Reliable international delivery options.
– Strong focus on tech-driven fulfilment.
5. Zendbox
Zendbox targets D2C brands looking for premium packaging and fast delivery. It’s ideal for businesses that want branded unboxing experiences.
Key Features:
– Same-day dispatch for early orders.
– Branded packaging and presentation options.
– Good integration with major eCommerce platforms.
6. ShipBob
ShipBob operates internationally and has rapidly expanded into the UK market, making it a strong choice for brands selling across multiple regions.
Key Features:
– Global fulfilment network with UK-based hubs.
– Multi-channel integrations.
– Useful for businesses planning international growth.
7. Fulfilmentcrowd
Fulfilmentcrowd offers a balance between technology and service, supporting a wide range of business types and SKUs with its multi-site network.
Key Features:
Multiple UK fulfilment centres.
Transparent pricing structures.
Comprehensive reporting tools.
8. Red Stag Fulfilment
Red Stag Fulfilment is a US-based provider that also supports UK sellers, focusing on bulky, high-value, or specialist products.
Key Features:
Specialist handling for large and fragile items.
High accuracy rates and strong SLA performance.
Good option for businesses expanding into North America.
Key Takeaways
Finding the right fulfilment partner can completely transform how your eCommerce business operates. The best fulfilment companies UK sellers rely on don’t just handle picking, packing, and shipping — they help you deliver faster, manage inventory more effectively, reduce costs, and give you the flexibility to scale without adding unnecessary complexity.
Every business has different priorities, so it’s important to compare providers based on pricing, integrations, delivery coverage, and scalability. Whether you’re focused on improving next-day delivery times, expanding across multiple sales channels, or simply streamlining operations, choosing the right partner can give you a significant competitive advantage.
Take the time to shortlist a few providers, request quotes based on your real order data, and consider running a small trial before committing. The best fulfilment companies UK businesses trust act as an extension of your operations — helping you deliver better service to your customers while freeing up time to focus on growth.
FAQs - Best Fulfilment Companies
What are the best fulfilment companies in the UK?
Some of the best fulfilment companies in the UK include PackPro, Amazon FBA, Huboo, James & James, Zendbox, ShipBob, Fulfilmentcrowd, and Red Stag Fulfilment. The right choice depends on your order volumes, delivery needs, and business goals.
What does a 3PL provider do?
A 3PL provider manages storage, picking, packing, shipping, and returns for your products. They integrate directly with your eCommerce platforms, helping you process orders efficiently without managing logistics in-house.
How much do fulfilment companies in the UK cost?
Costs vary depending on storage fees, picking and packing charges, packaging, courier rates, and returns. To get accurate comparisons, calculate your total cost per order based on your order volume and shipping requirements.
Do fulfilment companies offer 3PL services in London?
Yes, many fulfilment companies provide 3PL services in London and the South East. Using a provider near your customers can reduce delivery times, improve courier cut-offs, and lower overall shipping costs.
Is Amazon FBA better than using a 3PL provider?
Amazon FBA gives you access to Prime delivery but can be restrictive and expensive. Many sellers choose 3PL providers for more flexibility, lower storage fees, and the ability to fulfil orders across multiple sales channels.
Are fulfilment services only for large eCommerce brands?
No. Many eCommerce fulfilment companies work with start-ups and smaller brands, offering flexible pricing and storage options that scale with your business as it grows.
How do I choose the best fulfilment company for my business?
Look at location, delivery coverage, pricing, integrations, and scalability. The right provider should align with your current order volumes and support your growth plans without unnecessary complexity.