PackPro's returns management service handles the full returns cycle for UK eCommerce brands — receiving returned parcels, inspecting items, grading condition, updating WMS stock levels and restocking sellable units. Returns are a fact of eCommerce life, but they don't have to be a burden.
Our team inspects every return to a defined condition checklist, photographs items where required and updates your stock count in real time. Items that are damaged, opened or unsellable are logged separately and held for your instruction. PackPro handles returns from all sales channels — Amazon FBM, Shopify, eBay, WooCommerce, TikTok Shop and more.