Amazon FBA Prep Services

Fulfilment by Amazon (FBA) is a service that allows eCommerce sellers to store their products in Amazon’s fulfilment centres, where Amazon handles the storage, picking, packing, shipping, and even customer service on their behalf. It’s designed to take the logistical burden off sellers so they can focus on sourcing products, growing sales, and scaling their business.

Here’s how it works: you send your inventory to Amazon’s fulfilment centres, ensuring it’s prepped and labelled according to Amazon’s strict FBA requirements. Once received, Amazon stores your products in their warehouses until a customer places an order. When that happens, Amazon picks, packs, and ships the item directly to the customer using their fast and reliable delivery network—often with same-day or next-day delivery through Prime.

In addition to handling dispatch, Amazon also manages all customer service enquiries, returns, and refunds for FBA orders. This means you don’t need to be involved in day-to-day operations or deal with customer complaints, which saves time and builds trust with buyers. Your listings also become eligible for Amazon Prime, which can increase your visibility and conversions.

FBA is especially useful for businesses looking to scale, as it gives them access to Amazon’s advanced logistics, extensive warehouse infrastructure, and world-class customer service, all while maintaining a streamlined and automated fulfilment process.

Using Fulfilment by Amazon (FBA) offers a range of powerful benefits that can help eCommerce businesses grow faster, operate more efficiently, and reach a wider customer base. One of the biggest advantages is Prime eligibility—your products become available to Amazon Prime members with fast, free shipping, which can significantly increase your visibility and sales potential. Amazon’s vast and trusted logistics network ensures your products are delivered quickly and reliably, giving customers confidence and improving your chances of winning the Buy Box.

FBA also eliminates the need for your own warehousing and shipping operation, saving you time, labour, and overhead costs. Amazon handles storage, picking, packing, dispatch, and even customer service and returns on your behalf, allowing you to focus on sourcing, marketing, and scaling your business rather than managing logistics.

Additionally, FBA provides global reach—you can sell across Amazon’s international marketplaces without needing to physically expand into new countries. You also benefit from Amazon’s customer service team, which handles enquiries, returns, and refunds professionally, reducing your workload and improving the buyer experience.

Inventory management is simplified through the Seller Central dashboard, giving you real-time insights into stock levels and sales performance. Finally, FBA is highly scalable—whether you’re sending 50 units or 50,000, Amazon can handle it—making it an ideal solution for both small startups and fast-growing brands.

Getting started with Fulfilment by Amazon (FBA) involves several key steps to ensure your products are properly listed, prepared, and sent to Amazon’s warehouses for distribution.

First, you’ll need to create an Amazon Seller Central account and choose between an Individual or Professional plan, depending on how many units you expect to sell monthly. Once registered, decide what products you want to sell—ideally something in demand with healthy profit margins after Amazon’s fees. You’ll then create product listings in Seller Central, including titles, descriptions, pricing, and images. After your listings are created, you’ll convert them to FBA, which tells Amazon that you want them to handle storage and shipping.

Next, you’ll prepare your products for shipment to Amazon’s fulfilment centres. This includes labelling each unit with an FNSKU barcode and packaging the items according to Amazon’s prep requirements (e.g., bagging, bubble wrap, or boxing depending on the product type). You can do this yourself or use a professional FBA prep service like PackPro, which ensures everything is compliant and saves you time. Once your inventory is ready, you’ll create a shipping plan in Seller Central, specifying what products you’re sending and in what quantities. Amazon will then provide you with shipment labels and tell you which fulfilment centres to send your goods to.

Finally, ship your products to the designated warehouses using a courier of your choice or through Amazon’s partnered carriers. Once received, Amazon takes care of the rest: storing your items, picking, packing, and shipping them when orders come in, as well as handling customer service and returns. You can monitor your sales, inventory levels, and performance directly from your Seller Central dashboard. By leveraging FBA, you streamline your eCommerce operations and benefit from Amazon’s logistics power and Prime eligibility.

Whether you should use Fulfilment by Amazon (FBA) or consider alternatives like Seller Fulfilled Prime (SFP) depends on your business model, order volume, margins, and how much control you want over your operations.

FBA is ideal if you want to offload the entire fulfilment process to Amazon. It offers fast Prime delivery, automatic customer service, and access to Amazon’s vast warehouse network. FBA simplifies scaling and gives you Prime eligibility without needing to meet strict shipping performance yourself. However, it comes with storage and fulfilment fees, less control over inventory handling, and additional requirements for prep and labelling. It’s best suited for businesses with small to mid-sized products, fast-moving stock, or those looking to grow quickly with minimal operational burden.

On the other hand, Seller Fulfilled Prime (SFP) allows you to offer Prime delivery from your own warehouse or via a third-party fulfilment partner. You maintain full control over your stock and packaging, which is ideal for businesses with customised branding, bulky or slow-moving items, or existing warehouse infrastructure. However, SFP requires you to meet Amazon’s strict delivery performance metrics, including same-day despatch and reliable next-day delivery, which can be demanding. You’ll also handle your own customer service and returns unless outsourced.

In short, choose FBA if you want simplicity, scalability, and hands-off fulfilment. Consider SFP if you need more control, already have reliable logistics in place, or want to maintain a branded customer experience while still offering Prime. Some businesses even use a hybrid approach, using FBA for fast-selling products and SFP or FBM for niche or bulky items.

Yes, PackPro can absolutely help you prepare stock for Fulfilment by Amazon (FBA) while also managing fulfilment across your other sales channels. Our FBA prep service ensures your products meet Amazon’s strict requirements—from correct barcode labelling and packaging to bundling, polybagging, and compliance checks—so you avoid costly delays or fees when your goods arrive at Amazon’s fulfilment centres.

But we don’t just stop at Amazon. PackPro also supports multi-channel fulfilment, meaning we can store and dispatch your products for platforms like Shopify, eBay, TikTok Shop, WooCommerce, and more—all from the same warehouse. Our systems integrate with your eCommerce platforms, giving you a single, centralised inventory and real-time order tracking across every sales channel.

Whether you’re shipping to Amazon, fulfilling direct-to-consumer orders, or managing B2B wholesale shipments, PackPro gives you the flexibility to scale without the complexity. It’s a streamlined solution for brands looking to grow on Amazon and beyond—all while keeping fulfilment fast, accurate, and fully managed.